Proposed Total Mobility Changes Risk Undermining Independence for Disabled and Older New Zealanders

Grey Power New Zealand has expressed serious concern over proposed changes to the Total Mobility Scheme, warning that they risk further disadvantaging disabled and older people who already face significant barriers to independence and social participation.

Grey Power New Zealand President Gayle Chambers says the proposals appear to prioritise cost-cutting over the real-world impacts on some of the country’s most vulnerable citizens.

“The Total Mobility Scheme is not a luxury. It is a lifeline that enables people of all ages with disabilities to remain independent, connected, and active in their communities,” Ms Chambers said.

The scheme currently provides subsidised transport through taxis, community transport services such as Driving Miss Daisy, and other user-pays providers. For many people who cannot drive or use public transport, this support is essential for everyday activities such as shopping, medical appointments, and social engagement.

Under the proposed changes, the current subsidy of up to 75 percent would be reduced to 65 percent, eligibility criteria tightened, and a tiered system introduced that would limit support for high-use customers.

“These changes come just days after the release of the New Zealand Disability Strategy, which speaks of inclusion, dignity, and participation,” Ms Chambers said. “Yet the reality for disabled people could be increased isolation, higher personal costs, and reduced access to their communities.”

Grey Power is particularly concerned that the proposals target people who already struggle to maintain independence, rather than addressing broader systemic efficiencies.

“There is also a real risk that any perceived savings will be offset by the cost of implementing and managing a more complex administrative system,” Ms Chambers said. “More rules, more assessments, and more confusion do not necessarily equal better outcomes—or lower costs.”

Grey Power New Zealand acknowledges the fiscal pressures facing government but questions why reductions are being directed at a scheme that plays such a critical role in supporting independence and wellbeing.

“We urge the government to reconsider these proposals and to engage meaningfully with disabled people, older New Zealanders, and advocacy organisations,” Ms Chambers said. “Total Mobility works. It should be strengthened, not weakened.”

Gayle Chambers

National President

Grey Power NZ Federation Inc